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A Chatbot is a computer program which conducts a conversation via auditory or textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test.

We at AMT have used Chatbot for multiple languages like English, German, Chinese and Arabic across our projects for various purposes. Some of them are,

  • Order processing
  • Customer support
  • Business Process Automation

The 2 Technologies used to develop Chatbot are -

IBM Watson

AMT has been working on IBM Watson for many years. We have implemented Watson in few of our projects. We have expertise in many of the Watson modules like Application Builder, Big Index, Conversation service, Watson Explorer Engine, Annotation Administration Console, IBM Knowledge Center, Language Translator, Natural Language Classifier and Natural Language Understanding.

Dialog Flow

Dialog Flow is a Google-owned developer of human-computer interaction technologies based on natural language conversations.

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